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Parent Feedback
At Ulula we never lose sight of the fact that our customers come first. We aim to offer a high level of honest, efficient and personal service.
If you have any questions about our products, queries regarding your order, or if you need assistance, please do not hesitate to send us an email.
A Selection of Parent Comments
Below is a selection of comments received from our many satisfied customers. All feedback is welcome so that we may continue to improve our service to you.
"Just a quick email to thank you for the super speedy turnaround of my order."
"I think we'll be customers until the children leave home."
"Thank you for the beautiful spirit in your message on our receipt."
"I would like to thank you for the lovely service you provide. We just enjoy all the products you sell!"
"Thanks as ever for the quick delivery of the formula and rusks."
"I'm always really impressed that you include a personal note with the order slip and have recommened ulula to all my mummy friends."
"Thanks again for all your advice, it's very helpful."
"Many Thanks for the great food for my baby boy and lovely treats for me."
"I am so happy to be getting such lovely food from such a happy energy source!"
"Keep up the good work and no doubt will be ordering later in the year - many thanks again."
"The products are fabulous as always - I don't know what I would have done without you!"
"My twins are certainly getting the best kind of nutritional start in life thanks to you."
"I have just sent another order, and just wanted to thank you for your excellent and personal service."
"Thank you very much for your excellent service and products. I have ordered twice from you now and have been very happy."
"I found the handwritten notes on the invoice very personable, its nice to know there is someone with an interest in their customers overseeing orders."
"I just wanted to say thanks so much for the continued great products and wonderful service."
"I do appreciate your little notes, and of course the extra gifts!"
"I am so happy to know I've given my twins the very best nutritional start in life thanks to you."
"The amazing thing is that it's so difficult to find this kind of quality babyfood anywhere else."
"I have to confess the twins are not the only happy customers - I am now seriously addicted to the rusks - fabulous with a bit of butter and cheese."
"Just wanted to say how pleased I was with the first order. Lovely products and arrived so quickly."
"I'm so pleased to find a source of organic unadulterated food for my daughter."
"Thank you for the quick delivery of baby porridge. Our baby is a lot more settled on the millet porridge and LOVES the banana-milk porridge!"
"Thanks for your quick response and helpful advice. My daughter has been enjoying the millet in with some carrot, leek and sweet potatoes."
"The samples you sent went down successfully. The range on your website looks impressive and I am really looking forward to receiving the order. "
"Thank you for the quick delivery. At last a glass grater in the house again!! Everything tastes twice as good."
"The glass grater works so quickly, the fruit purée itself is extremely fine and it tastes deliciously natural."
"Just a note to say thanks for sending through the baby food and your hand written notes with each order. He certainly enjoys the Holle stuff."
"Just to say a big thanks - for your great service and great products!"
"I am really happy I found your website originally as she loves her porridges!"
"I really enjoy receiving your notes in with the orders...I'm very glad to find someone who stocks good baby products."
"Thank you very much for your kind note and the products you sent. My little baby really enjoys Holle products! We are definitely ordering more from Ulula. It is a shame that I have discovered your web-site only last week."
"The parcel has just arrived. Thank you very much. Everything is in a perfect order. That's what I call top quality service!"
"I just wanted to thank you for your wonderful products and very friendly service. My 10 month old son loves everything I have tried from you."
"Thank you for sending the Holle Formula so promptly. My son is doing really well on it. He is growing very fast. Thanks also for the good advice."
"Thank you for the baby foods they are fantastic, my babies are 19 months and 4.5 months and they both love the foods."
"Those coconut biscuits are amazing...too good for kids really!!!"
"My daughter has taken to the formula very well, following weeks of trying to find one that agrees with her and has already finished the first box we ordered."
"Thanks for the delivery (which was as speedy as usual) and your lovely note."
"Just to say thanks for the excellent mail order service and great products! It was really nice to have a hand written note too-much appreciated and very rare these days in such an automated world!!!"
"Thank you very much for your advice – very helpful!"
"Just wanted to let you know that your package arrived today. I'm really pleased with it - thank you! Thanks very much for all the trouble you went to for us. I've recommended you to all the other Mums I know!"
"Thank you so much for your prompt despatch of my order - next day delivery is very impressive! My little boy enjoys chomping on his spelt biscuits very much! The glass grater is wonderful too."
"i love your personable service, advice, efficiency, friendliness and fantastic products! thank you"
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